HOW TO MEASURE WAREHOUSE PERFORMANCE

Dock-to-Stock (DTS) Time

The elapsed time from receipt-on-premises to the time the receipt is available for picking or shipping in aggregate and for each load. Warehouse Order Cycle Time (WOCT) The elapsed time from order release to the warehouse floor to the time the order is picked, packed, labeled, staged, and ready for shipping in aggregate and for each order.

Warehouse Response Time Indicators