HOW TO MEASURE WAREHOUSE PERFORMANCE

Operator to Supervisor Ratio

A key indicator of management philosophy is the ratio of operators to supervisors. Some warehouses try to cut corners by cutting back on supervision and management. Those results can be devastating. The average operator to supervisor ratio among survey warehouses was 11.3; the median 10.2. The ratio yielding the best productivity performance was 12. The ratio yielding the best quality performance was 8.