How to Measure Warehouse Performance

Warehouse Performance, Cost, and Value Measures

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Figure 10. Means of determining picking and shipping accuracy in RightChain™ Institute survey warehouses.

Figure 11. RightChain’s Warehouse Quality Index™ is the product of a warehouse’s inventory accuracy and its shipping accuracy.

3.2 Damage If accurate orders arrive on-time to the right location but are damaged in some form, all the production, procurement, and logistics work in the world is for naught. Accordingly, the RightChain™ Warehousing Scoreboard tracks damage rates for each warehouse activity and for the warehouse as a whole.

World Class Warehousing™