E d w a r d H . F r a z e l l e , P h . D . scores on our ranking so far are NASA (49 out of 50) and the U.S. Defense Logistics Agency (48 out of 50). He understood and bought it. Then I showed him his RightChain™ score relative to logistically similar companies with comparable supply chain complexities. Relative to his inherent complexity, he had created much more. He was beginning to see the light. Then I shared with him our complexity vs. performance graph (Figure 18). | 29

Figure 18. Supply Chain Complexity vs. Performance Graph


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