SUPPLY CHAIN SERVICE STRATEGY

E d w a r d H . F r a z e l l e , P h . D .

| 47

IV B - A 97% 24 50% Limited 1000+ Partial

V B - B 90% 48 50% Limited 500+ Partial

VI B - C 80% 72 0% None 100+ Partial

VII C - A 90% 48 50% None 5000+ Partial

VIII C - B 75% 72 0% None 1000+ Partial

IX C - C 50% 96 0% None 500+ Partial

I A - A 99.0% 24 100% Custom None Custom

II A - B 95% 24 100% Custom None Custom

III A - C 85% 48 100% Custom None Custom

Minimum Order

Quantity Consolidation

Value

Added

Services

Policy

Returns

Response Time

(Hours)

Item Class Fill Rate

Customer

Figure 3.21 Supply Chain Service Policy for a Large Semi-Conductor Company Service Segment

RightChain™